Terms of Sale

1. Scope

These terms of sale govern paid subscriptions to Swiss Agent Network, published by M-Heberge Avon. They supplement the Terms of Use. The Service is intended for professional clients (B2B). By subscribing, the Client accepts these terms.

2. Plans, credits and seats

The Service is offered as monthly subscriptions (e.g. Starter, Business, Scale), each including a monthly quota of “credits” used to execute Agent actions, and one or more user seats. Current plans, quotas and prices are shown on the pricing page and in the billing area.

• Subscription credits: renewed each period, not carried over (no accumulation).
• Credit packs: additional credits purchased separately, valid for twelve (12) months.
• Additional seats: billed separately at the current rate, pro rata where applicable.
• Credits have no monetary value and are neither refundable nor convertible into cash.

3. Prices and VAT

Prices are shown in Swiss francs (CHF). As M-Heberge Avon is not liable for VAT (turnover below the legal threshold), no VAT is added or charged. We may change our prices; any change applicable to an ongoing subscription is communicated with reasonable notice and takes effect from the following period.

4. Order and formation of contract

Orders are placed online through our payment provider Stripe. The contract is formed upon payment confirmation. The Client warrants the accuracy of the billing information provided.

5. Free trial

Where a free trial is offered, it automatically converts into a paid subscription at its end unless terminated beforehand. The trial duration is indicated at the time of subscription.

6. Payment

Payments are processed by Stripe. The Client authorises the recurring debit of their subscription amount at each due date. Card data is processed by Stripe and is not stored by the Publisher.

7. Automatic renewal

Unless terminated, the subscription automatically renews for an identical (monthly) period at the current rate, by debit at each due date.

8. Termination

The Client may terminate at any time from their billing area (Stripe portal). Termination takes effect at the end of the current period: the Service remains accessible until that date, with no further renewal.

9. No right of withdrawal — refunds

As this is a B2B contract for a digital service supplied immediately, no statutory right of withdrawal applies. Started periods are not refunded and credits already granted are non-refundable. A refund may be granted at our discretion in the event of a proven malfunction attributable to us.

10. Payment default

In the event of failed payment, we may suspend access to the Service after notification. The subscription may be terminated if the situation is not remedied within a reasonable time.

11. Invoicing

An invoice / receipt is issued for each payment and made available to the Client (by e-mail and/or in the billing area).

12. Affiliate programme

The Client may take part in the affiliate programme and receives a commission, expressed as a percentage of their referrals’ payments, at the rate shown in their affiliate area. Payment is made upon the partner issuing an invoice for the available balance, after verification and approval by the Publisher. Self-referral and fraudulent sign-ups are excluded. The Publisher may amend or close the programme with notice.

13. Availability and service level

The Service is provided without any guarantee of uninterrupted availability. No service level agreement (SLA) is granted unless separately agreed in writing.

14. Changes to these terms

We may amend these terms. Changes applicable to an ongoing subscription are communicated with reasonable notice and take effect from the following period.

15. Governing law and jurisdiction

These terms are governed by Swiss law. Exclusive jurisdiction lies in Geneva, subject to any mandatory jurisdiction.

Swiss Agent Network · Terms of Sale · 11 August 2026 · contact@swissagentnetwork.com